Customer Service
Toll-Free: (800) 426-6399
Orders or return requests:
orders@sanmar.com
All other inquires: sales@sanmar.com
Hours:5 a.m. to 5 p.m. PT
Monday-Friday
Customer Service
Toll-Free: (800) 426-6399
Orders or return requests:
orders@sanmar.com
All other inquires: sales@sanmar.com
Hours:5 a.m. to 5 p.m. PT
Monday-Friday
We believe in providing solutions, and helping to make connections, in support of the decorated apparel industry. Our team is comprised of passionate and dedicated members that represent over 150 years of relevant experience. This passion fuels our engagement with equipment and service providers, along with decoration trends that are being developed. We are building connected networks and solution pathways to help drive the evolution of our industry forward.
Contact us to learn more about:
For more information on how SanMar can help your business, email decoratorrelations@sanmar.com
Join our Deco Talk Newsletter or visit our Deco Blog for trends, latest news and upcoming events.
Mark Bailey, Sr Manager, Channel Sales
Decorator Solutions
Mark has worked in the promotional apparel industry since 1993, and joined the SanMar family in 1998. His time at SanMar includes territory, regional, and strategic sales roles. Since 2009, Mark has focused exclusively on working with decorators and manages our Decorator Relations team. He earned his Bachelor of Science degree in Business Management from Johnson and Wales University.
James Murphy, Strategic Account Manager
Decorator Solutions
James started his career in the apparel industry as a Warehouse Manager for Stahls', but he grew up helping his parents in their Print Shop at the young age of 10. Learning decoration technology, but also along the way how to run and fix the equipment. DTG, Embroidery, and Heat Presses. He quickly took the opportunity to be trained as a printer and heat press technician. Over the last decade in the industry, he has accumulated a diverse knowledge of many different methods of apparel decoration specializing in Digital textile methods including hard goods decoration. In his free time, he loves to cook for his Wife, build custom PCs, and shoot Automotive Photography.
Rich Jacobs, Strategic Account Manager
Decorator Solutions
Rich has been involved in the promotional products industry since 1994. He joined SanMar in 2008 as a territory manager and now enjoys working with decorators to find solutions for their business and decorating needs. Rich earned his Bachelor of Science degree in Business Administration from Valparaiso University. You’re likely to find Rich enjoying the great outdoors on weekends either on his bike or on the golf course.
Kyle Eslinger, Strategic Account Manager
Decorator Solutions
Kyle got an early start in the world of apparel. He was 23 when he purchased Timberlane Graphics, his sister’s Chicago-area screen printing business, where he oversaw all aspects of print production for four years. In 2012 he sold that business and moved to Seattle, continuing his journey in custom apparel as a SanMar Account Executive on the Inside Sales Team. About a year later that journey took him to Pittsburgh, where he spent the next six years becoming a trusted advisor for customers in Western Pennsylvania as Territory Manager. In his free time, Kyle can be found hiking with his wife, and is a self-admitted map addict with a love of abstract film, surreal art and historical non-fiction novels.
Russ Corey, Strategic Account Manager
Decorator Solutions
Russ first found a love of allthings technical as a trainedand licensed aircraft mechanic, spending most of his professional life in the sporting goods industry as both a purchaser and producer of decorated apparel. In 1997, he moved into decorated apparel full-time at Stahl’s, working with heat application, silk screening, embroidery, direct to garment, UV and wide-format printing. He can often be found in a local ice arena coaching hockey or watching his oldest daughter figure skate. Any leftover time is spent thawing out on the golf course.
Monty Mims, Strategic Account Manager
Decorator Solutions
Monty worked in his father’s embroidery business for 7 years prior to joining SanMar in 2007 as a Territory Manager. He has been a Strategic Account Manager on SanMar’s Decorator Relations team since 2016. As a geek for the apparel industry, he loves meeting and working with his customers to market their business more efficiently. His passions include his wife and two boys, technology, music, film and fishing.
To learn more about the brands and product categories we offer, the value-added services we provide and our team please email decoratorrelations@sanmar.com.
The SanMar Decorator Solutions team regularly attends industry events around the country. Be sure to come and visit us at the following events:
2025 Events | ||
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January | ASI Orlando – Orlando, FL |
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PPAI Expo 2025 - Las Vegas, NV January 14-16, 2025 Mandalay Bay Convention Center 3950 S Las Vegas Blvd, Las Vegas, NV 89119 SanMar Booth #3113 |
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Impressions Expo – Long Beach, CA January 23-25, 2025 Long Beach Convention & Entertainment Center 300 E Ocean Blvd, Long Beach, CA 90802 SanMar Booth #1533 Free Pass: EXIV139403 Promo code valid for qualified attendee type companies only, not for exhibiting type companies. |
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March | Graphics Pro Expo - Irving, TX March 6-8, 2025 Irving Convention Center at Las Colinas – 500 W Las Colinas Blvd., Irving, TX 75039 |
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Impressions Expo 2025 – Atlantic City, NJ March 20-22, 2025 Atlantic City Convention Center – 1 Convention Blvd., Atlantic City, NJ 08401 |
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ASI Ft Worth – Ft Worth, TX March 30-31, 2025 FT Worth Convention Center- Halls A-F 120 Houston St, Fort Worth, TX, 76102 |
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May | DAX Nashville 2025 May 9-10, 2025 Farm Bureau Exposition Center- 945 E Baddour Pkwy, Lebanon, TN 37087 |
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DAX Chicago 2025 May 30-31, 2025 Schaumberg Convention Center- 1551 Thoreau Dr N, Schaumburg, IL 60173 |
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June | Graphics Pro Expo- Indianapolis |
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July | ASI Chicago – Chicago, IL July 23-24, 2025 McCormick Place, North Bldg- Halls F1-F2 |
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August | Graphics Pro Expo - Long Beach |
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September | Graphics Pro Expo – Meadowlands, NJ September 12-13, 2025 Location TBD |
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October | Impressions Expo 2025- Ft Worth October 2-4, 2025 Dallas, TX- location TBD |
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Printing United 2025- Orlando, FL October 22-24, 2025 Orange County Convention Center- North and South Halls 9800 International Dr, Orlando, FL 32819 |
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November | Graphics Pro Expo- Charlotte, NC November 6-8, 2025 Charlotte Convention Center-Hall C1, 501 S College St, Charlotte, NC 28202 |
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PSST is all about Shared Accounts, Contract Decorators and SanMar working together to:
It is important to understand the Benefits that PSST provides and why you should engage with the program.
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PSST Benefits | Decorator | Shared Account |
Free Freight on Every Order |
Orders can arrive by PO ready to check in for production | No exclusions including closeouts and oversized items |
Specialized Service Team |
They know how to handle your particular needs, quickly and effectively, in order to not slow down production | Your PSST decorator can work directly with SanMar to resolve order issues and returns so you can focus on selling |
2% Spoilage Protection Plan |
Assistance when decoration errors occur | Comfort knowing risk is minimized |
Spec Sampling |
Decorators and Shared Accounts collaborating together to create mutually beneficial opportunities | Make your end user presentations better with discounted decorated samples and marketing collateral |
No Restock Fee |
NO MORE FEES (just return freight) | |
Daily Manifest |
Transparency to improve planning for production | Helps ensure your decorator knows what items are coming and when they will arrive |
Click on the logos below to visit the company website
Please contact our Decorator Relations team decoratorrelations@sanmar.com